Money Back Guarantee

At Wisecosmetics, our dedication to excellence drives everything we do. We're committed to providing products and services of the highest caliber, ensuring your complete satisfaction with every purchase. That's why we proudly stand behind our offerings with a 100% Money Back Guarantee. Your confidence in shopping with us is paramount, and we're here to make sure you're fully satisfied with your experience.

Here's what our guarantee entails:

Quality Assurance: We take immense pride in the quality of our products and services. Should you find yourself dissatisfied with your purchase for any reason, simply reach out to our customer support team within 30 days of receiving your order.

Hassle-Free Returns: We understand that sometimes things may not go according to plan. That's why we've streamlined the return process to be easy and straightforward. No questions asked. Your satisfaction remains our top priority.

Full Refund: Upon receiving your return request and verifying the condition of the item, we'll issue a complete refund of the purchase price, inclusive of any applicable taxes and shipping charges.

No Restocking Fees: We believe in transparency and fairness. Rest assured, there are no hidden restocking fees. Your refund will reflect 100% of the purchase price.

Timely Refunds: We're dedicated to ensuring your refund is processed promptly. You can anticipate receiving your money back within 30 business days from the date we receive your returned item.

How to Initiate a Return:

  • Reach out to our customer support team at contact@wisecosmetics.co or call us at +1 703 214 9864 to kickstart the return process.
  • Provide your order number along with a brief explanation of the reason for the return.
  • We'll guide you through the return procedure and furnish you with instructions for returning the product.

Terms and Conditions:

  • This Money Back Guarantee remains valid for 30 days from the date of delivery.
  • To qualify for a refund, products must be returned in their original condition, complete with all accessories and packaging. For further details, please refer to our Refund Policy.
  • Refunds will be processed using the same payment method utilized for the original purchase.
  • This guarantee exclusively applies to products purchased directly from wisecosmetics.co. We cannot be held responsible for purchases made from external sources.

At Wisecosmetics, we want you to shop with absolute peace of mind, secure in the knowledge that your satisfaction is our utmost priority. Thank you for choosing Wisecosmetics for your shopping needs. Should you have any inquiries or require assistance, please don't hesitate to reach out to our dedicated customer support team.

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